My taigan puppy (now somewhere north of 90 lbs) has recently passed his one year birthday, with no diminution of his playfulness.
Last night, he progressed from stealing things off my desk when I'm not in my office (and tearing them apart) to deciding to see what my laptop tasted like.
Apparently he decided it made a pretty good chew toy.
The laptop is still functional, but since I can see the bare electronics and the cover frame snaps won't stay closed I'm clearly going to have to replace the entire top section.
What a relief, thought I through my rising blood pressure, that I plumped for the Service Warranty when I bought this machine two years ago. I live in the middle of nowhere and having a technician come out to my home office was a great help with my last PC.
This morning I settled down with what patience I could muster and wasted a couple of hours with Lenovo lining up support, only to discover that, no, my warranty does not cover accidental damage; I could upgrade to add that, but only in the first 90 days; and that they would send me a box so I could ship it to a “depot center” for price estimate and repair.
So, not only will I get to pay full cost for whatever this will be (expensive), but I will have to do without my primary business machine for at least a week. And to add insult to injury, I'm an hour's drive from the nearest FedEx drop off.
He tested both corners, of course — agents of chaos being thorough.
Ouch! But I wouldn’t expect a service contract to cover dogs – those aren’t really accidents. Bad puppy is right.
I’d offer to help in any way I can, but have just moved and barely have control of email, and no proper internet access yet. Give me a month.
But I feel your pain.
Acutely.